Thank you for your purchase. We hope you are happy with your purchase. However, we do not offer refunds on books unless they arrive in an unreadable state. If this is the case, please return the book to our offices and we will either provide a full refund or another copy of the book you orderd.
All returns must be postmarked within 7 days of the purchase date. All returned items must be in be in new and unused condition.
Please email firstname.lastname@example.org stating that you are returing your item, with these details below:
[City, County, Post Code]
[Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.]
After receiving your return and inspecting the condition of your item, we will process your [return/exchange/return or exchange]. Please allow at least 5 working days from the receipt of your item to process your return/exchange. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
We do not offer refunds on seminar bookings as there are overhead costs, but will offer a transfer to another seminar when it becomes avaialble.
If you have any questions concerning our return policy, please contact us at: